Support

We’re here to help.

Find quick answers below, or reach out and we’ll get back to you.

Email us

Questions, feedback, or something not working? Send a note and we’ll respond as soon as we can.

support@glassbrowser.app

Before you write

Telling us your device, OS version, and the steps to reproduce an issue helps us help you faster.

iPhone, iPad, or Mac · latest app version

FAQ

Common questions

How do purchases work?

Any in-app purchases in GlassBrowser are processed by Apple through StoreKit and the App Store. Your payment is handled securely by Apple, and we never see or store your card details. Charges appear on your Apple account.

How do I restore my purchases?

Open GlassBrowser, go to Settings, and choose Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy. Restoring re-applies any eligible purchases at no additional charge. If something is missing, email support@glassbrowser.app.

Where are my bookmarks kept?

Bookmarks are stored locally on your device. They are not uploaded to us. If you delete the app, locally stored bookmarks are removed unless they were included in a device backup.

What does private browsing do?

Private windows are not persisted. When you close a private window, the session is discarded and is not saved to your history. This keeps occasional browsing off the record on your device.

Where do my downloads go?

Files you download are saved through the native Files experience on your device, so you can find them in the Files app (or Finder on Mac) in your usual downloads location.

How do I reset my canvas or wallpaper?

You can change your wallpaper any time from Settings, and rearrange or close windows directly on the canvas. Wallpaper and layout choices are stored locally and update immediately.